Solar System Repairs in Dorroughby, NSW

What is included

What Is Included in Our Solar System Repairs

  • The system is switched off at the isolators in the order its labels show, before any cover is touched.
  • The failed part is confirmed with a meter reading, so we replace what is broken, not the part beside it.
  • A cracked or burnt panel is lifted off, a new one is clamped in, and the rails underneath are checked.
  • Damaged cabling is cut back to sound wire, joined with new connectors and clipped up away from sharp edges.
  • Isolators and connectors with water inside, melted plastic or dark staining are replaced, and the enclosure is resealed before closing.
  • The inverter screen and app are checked afterwards, to confirm every string is producing again and no error code remains.
  • Anything found outside the repair, such as loose conduit or a nest under the panels, is shown to you.
  • The failed part stays with you if you want to see it, and we explain what took it out.

Why us

Why Choose Us for Solar System Repairs?

Accountable for every job, long after the day

Every solar system repairs job is done by the people who will still be here next year.

Tested and signed off before we leave

Everything we touch on your solar system repairs is tested before we go, you get walked through exactly what was done.

Local solar and electrical contractors, not a call centre

A solar and electrical contractor answers the phone and the same faces come back if the job runs over a day.

How the job runs

Why we make it safe before fixing

01

The first phone call

Tell us what happened: a storm, a mower strike, a burnt smell, a cracked panel or a red light on the inverter. If anything looks scorched or melted, leave it alone and keep people off the roof and away from the switchboard. We talk through what is safe to leave as it is.

02

The written quote

We look at the damage on site, then write down the part to be replaced, the work to reach it and what we will test afterwards. If the part has to be ordered, the quote says so and the system stays switched off meanwhile. Anything we cannot see until a cover is off is marked as an unknown.

03

Repair day and handover

We isolate the system, make the area safe, fit the new part and test the circuit before switching it back on. You watch the inverter start up with us and see the output reading return. You get a short note of what was replaced, what was left alone and what we would keep an eye on.

Common questions

Frequently Asked Questions

Which areas do you cover?

The Northern Rivers of New South Wales, from our base at Dorroughby, between Lismore and Byron Bay. Twenty places have their own pages on the service areas page, but they are a starting point rather than a boundary. If you are not sure we reach your address, call and we will check.

Do you answer the phone after hours?

Yes. The phone is answered at any hour, every day, on the number at the top of this page. Call with your address and what you are seeing, and we will tell you what to leave alone and what happens next.

Do you work on farms and businesses as well as homes?

Yes. The work runs from a single house roof to sheds, workshops, shops and farm buildings, on mains power and off it. Tell us what the building is used for and when it is busy, because that decides when the work can happen.

What should I send when I enquire?

A photo of your switchboard with the door open, a photo of the roof or the spot where equipment would go, and a recent power bill if you have one. If you already have a system, add a photo of the inverter and any error on its screen. Photos let us give you straight answers before anyone visits.

Will my solar keep working in a blackout?

A standard grid-connected system switches itself off when the grid goes down, even in full sun, and that is a safety feature. To keep some power on during an outage, the system needs a battery set up with a backup circuit. Which circuits go on that backup is decided with you before the work starts.

Can I add a battery to the solar I already have?

Often yes, but it depends on the inverter you have now and how the system is wired. Some inverters take a battery as it is, and others need replacing or adding to first. Send a photo of the inverter and we will tell you which it is likely to be.

What is the difference between grid-connected, hybrid and off-grid?

A grid-connected system works alongside the street supply and has no battery. A hybrid system uses one inverter to run the panels and a battery together. An off-grid system has no street connection at all, so the panels, battery and a backup generator input carry the whole property.

Can you work on a system someone else installed?

Yes. The first step is finding out exactly what is there, which means opening the switchboard, checking the cabling and reading what the inverter reports. After that we tell you what can stay, what should be repaired and what should be replaced.

Why does my solar system keep switching off or showing an error?

There are many possible causes, from a failing part to a loose connection or a fault on one string of panels. We trace the fault step by step and read the error codes before anything is replaced. Send a photo of the inverter screen and tell us when it happens.

What should I do if I see damage or smell burning near electrical equipment?

Keep clear of it and keep children and pets away. If there is fire or smoke, call emergency services first. Then call us, tell us what you saw and where, and leave the equipment alone until it has been checked.

Will the power go off while you work?

For most solar, battery and switchboard jobs the power is switched off for part of the day. We tell you when it will go off before we start, so you can plan around fridges, medical equipment and anything else that needs to keep running. Ask about it when you book.

Do you work on properties with no mains power?

Yes. Off-grid work starts with a list of what you run and when, because that decides the size of the panels, the battery and the inverter. We also look at the site itself, including shade, access and how far the equipment sits from the house.

Ready when you are

Book Solar System Repairs in Dorroughby Today

Send us a photo of the damage, or of the inverter screen if it is showing a message. Take it from the ground or from inside, and please do not climb up for a better angle. It lets us bring the right part to the first visit.

0417 415 474

24 hours a day, 7 days a week

Not urgent? Send us the job instead