About Our Solar and electrical Work in Dorroughby, NSW
About us
Starting with what is already on the wall
Most calls about solar and electrical work begin with something that is already installed. An inverter that keeps showing an error, a battery that will not suit the old system, a switchboard with no room left for anything new. The honest first step is to look at what is there, not to quote a new system over the top of it.
So the work starts on site with the switchboard, the cabling, the roof or the ground where the panels sit, and what the inverter reports. That decides whether a part can be repaired, whether an old system will take a battery, and what a new system needs to be designed around. For properties with no street connection, it starts with a list of what is run and when.
We are based at Dorroughby in the hills between Lismore and Byron Bay and work across the Northern Rivers, on houses, farms, sheds and businesses. The phone is answered at any hour, every day, because a tripping system or a smell of burning does not wait for business hours.
How we work
Four things we will not trade away
We look before we quote
A system that works with one set of equipment may not work with another. We check the switchboard, wiring and inverter first, then tell you what the job needs and what it does not.
You know the scope before we start
What will be installed or repaired, what is left out and when the power will be off is set out before the work begins, so nothing has to be settled afterwards.
Safety comes before speed
Equipment is isolated and tested before anyone works on it, and we tell you what to leave alone in the meantime. We would rather a job took another visit than a step was skipped.
You can read what the system does
When the job is finished you are shown the app or the screen, what normal looks like and what a fault looks like, so you know when to call us.
How a job runs
First call to handover
This is the order the work happens in and what you have at each point. Ask about any of it before you book.
The call
In your own words
You do not need the technical names. What you have, what you want or what is going wrong, and when it happens is enough to start. Photos of the switchboard, the roof and the inverter screen help.
The inspection
What is really there
On site we look at the roof or the ground, the switchboard, the cable runs and the existing equipment. That is what decides what can stay, what needs replacing and where new equipment can go.
Scope in writing
Set out before work starts
You are told what will be installed or repaired, what is not included and when the power will be off. If the inspection turns up something unexpected, we explain it and you decide.
Work and handover
Tested and explained
After the work the system is tested and you are shown how to read it. Where the job needs a return visit, such as a fault that only shows in certain weather, it is booked before we go.
Send us the job
Tell us what you have or what you need
What the system or the problem is, where it is, and when it happens. Add photos of the switchboard, the roof or the inverter screen if you can take them safely. Urgent? Call 0417 415 474 instead.
Serving Dorroughby and The Surrounding Areas
Where we work
Talk to us
Ask About Solar and electrical Work in Dorroughby Before You Book
What a job is likely to involve, whether it needs doing now or can wait, and what to check meanwhile. Ask any of it before you book.
0417 415 47424 hours a day, 7 days a week
Not urgent? Send us the job instead